• Delivered 15+ product features end-to-end, collaborating with 3+ engineering teams, Marketing, Sales, and Design. • Built a complete AI Content Moderation product from scratch (architecture, models, UX, user journeys). • Created AI mockups, prototypes, and Figma wireframes to accelerate workflow and kickoffs. • Designed and deployed AI-powered chatbots for internal employee support and external customer communication. • Led development of internal platforms: Employee Portal, ATS, Project Management Tool and across streaming products (Live Streaming, Playout, OTT workflows). • Supported Sales in client calls, requirement discovery, demos, and custom implementations. • Contributed to product improvements that resulted in a 27% increase in sales and a 21% boost in customer retention